Vumatel is currently experiencing the following issue:
Start Date & Time: 06/12/2025 @ 12:08
Affected Area/s: Bophelong Phase 1; Bophelong Phase 2; Bophelong Phase 3; Bophelong Phase 4; Bophelong Phase 7; Boipatong, Sedibeng
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/12/2025 @18:07)
Vumatel technicians confirmed that this outage was resolved
Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/12/2025 @15:21)
Vumatel technicians are still working on the services that remain down and are focused on reducing losses. Further updates will be provided at 18:00
Update (08/12/2025 @12:10)
Vumatel technicians are still attending to the services that remain down, currently working on reducing the losses. Further updates to follow at 15:00
Update (08/12/2025 @ 07:56)
Vumatel Technicians are currently working to restore the remaining fallout cases. Further updates to be provided at 12:00.
Update (08/12/2025 @ 07:56)
Technicians have arrived onsite to continue with the repairs
Update (07/12/2025 @ 17:43)
Repairs on hold due to adverse weather conditions, team to attend tomorrow morning.
Update (07/12/2025 @ 14:36)
Vumatel technicians are actively working on the remaining fallout cases. Next update will be shared at 17:00
Update (07/12/2025 @ 10:16)
Vumatel teams are still working the links that remain down. Next update will be provided at 14h00.
Update (07/12/2025 @ 08:27)
Vumatel teams are onsite troubleshooting high losses.
Update (06/12/2025 @ 20:20)
Repair on hold due to safety reasons Vumatel technicians will continue repairs tomorrow morning
Update (06/12/2025 @ 19:33)
Vumatel Splicing in progress on 70% on both feeders
Update (06/12/2025 @ 19:00)
Vumatel Splicing in progress at 50% both feeders
Update (06/12/2025 @ 17:42)
Vumatel technicians are busy splicing 1st tube of Bophelong feeder
Update (06/12/2025 @ 16:38)
Vumatel technicians are preparing the joints for splicing
Update (06/12/2025 @ 15:20)
The Vumatel Civil team has arrived and work has commenced, technicians are busy trenching
Update (06/12/2025 @ 14:02)
Cable damaged by municipality installing water pipes in the area. Teams managed to float a cable and is currently working on resolution.
Update (06/12/2025 @ 13:36)
Civil team has arrived and work has commenced
Update (06/12/2025 @ 12:16)
Awaiting civil team to arrive, 2 different feeders feeding Bophelong and Boipatong affected affected in the same spot. All fiberwoods linked to the NWI
#Sedibeng #Bophelong #Boipatong #Vumatel #Outage
