Update 26/3/2020 @ 10:00: We can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
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Update Thursday 26/03/2020 07:00: Cool Ideas is aware of the number of Octotel customers without connectivity and our engineers are currently engaging with Octotel to rectify this as quickly as possible.
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Update Wed 25/03/2020 22:06: Octotel has confirmed that emergency maintenance will be performed at 02:00 26/03/2020
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Octotel is currently experiencing the following outage:
Date:
Area/s: Sea Point|Green Point| Woodstock|Melkbos Strand|Blouberg| Vredehoek| Mutual Heights
Impact: Customers in the area will experience no/intermittent connectivity.
Octotel techs are currently investigating. There is currently no ETR.
