Octotel is currently experiencing the following issue:
Start Date & Time: 17/01/2025 @ 20:05
Affected Area/s:Sea Point, Cape Town
* Alexander Road
* Antwerp Rd
* Calais Rd
* Clarens Rd
* Firdale Rd
* Frere Rd
* Grashan Rd
* Marais Rd
* Queenswood
* Regent Rd
* Shaftesbury
* Shaftsbury Avenue
* Tramway Rd
Impact: Customers may experience no/slow/intermittent connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (17/01/2025 @ 22:56):
Octotel confirmed that this outage was resolved on 17/01/2025 @ 22:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/01/2025 @ 21:38):
Technicians have identified a fibre break and are currently localising the point of failure.. More updates to follow.
#AffectedArea #Octotel #Outage
