Update 02/02/2020
: 19:35 Technicians have restored services
---Update 02/02/2020
: 15:25 Technicians are still busy with repairs
---Update 02/02/2020
: 12:52 Technicians are still busy with repairs
---Update 02/02/2020
: 09:53 Technicians have started to continue restoring individual services that are still down
---Update 02/02/2020
: 05:47 : Technicians are continuing with repairs this morning
---Update 01/02/2020
: 21:27 : Technicians will continue restoring individual services that are still down tomorrow morning
---Update 01/02/2020 : 16:12 : Technicians are still busy restoring individual services
---
Update 01/02/2020
at 12:39 : Technicians are still restoring individual services, however our technicians discovered more damage on our retractornet caused by the 3rd party contractors
---Update 01/02/2020
at 09:05 : Technicians are still restoring individual services
---
Update 01/02/2020
at 06:46 : Technicians are continuing with repairs this morning---
Update 01/02/2020 at 01:36 : Technicians will continue with repairs in the morning
----
Update 31/01/2020 at 13:41: The 3rd party contractor has caused further damaged our retractornet. The streets listed below are affected by this latest break and technicians are already busy with repairs.
• Aldswold Drive
• Beechwold Road
• Eastwold Way
• Elfinwold Road
• Englewold Drive
• Erlswold Way
• Kingsley Place MDU
• Kingsley Place MDU
• Methwold Road
• Oxford Road
• Restanwold Drive
• Saxonwold Drive
• Saxonwold Manor MDU
• Saxonwold Mews MDU
• Waltham Road
For the remaining services that are down in the Saxonwold area, the residents are being contacted for access to their premises.
---
Update 31/01/2020 at 06:23: Technicians completed
splicing the fibre cable through the night. They will continue with
restoring individual services this morning.
---
Update 30/01/2020 at 15:48 Technicians have found another break on 1 of the core fibre cables. They are collecting the necessary stock to start with repairs. Another team of technicians are still working to restore the individual services that are still down.
---
Update 30/01/2020 at 10:00: Technicians are still restoring individual services that are down.
---
Update 30/01/2020 at 07:23: Technicians have completed splicing the 4th
cable. They will continue with restoring individual services this
morning.
---Update
30/01/2020 at 05:48: Technicians have completed splicing the 4th cable.
We are testing services and will inform the technicians of the
services that are still down. They will continue with restoring
individual services
.
---Update 30/01/2020 at 04:17: Technicians will continue with splicing on the 4th cable in the morning
---
Update
29/01/2020 at 20:25: Technicians have completed with splicing on the
3rd cable and majority of the services have restored. They are
continuing with splicing on the 4th cable
---
Update 29/01/2020 at 15:12: Technicians are almost completed with splicing the 3rd cable.
A second team has arrived at site and are preparing to splice the 4th cable
---
Update 29/01/2020 at 10:32: Technicians are continuing with repairs this morning
---
Update 29/01/2020 at 07:30: Technicians have completed splicing on the 2nd second cable. They will resume splicing on the 3rd cable this morning
---
Update 28/01/2020 at 12:52: Technicians are still busy with repairs
--
Update 28/01/2020 at 09:15: Technicians have started with repairs
---
Update 28/01/2020 at 07:05: Technicians are continuing with repairs this morning
---
Update 27/01/2020 at 01:31: Technicians will continue with repairs in the morning
---
Update 27/01/2020 at 00:19: Technicians are still busy with repairs
---
Update 27/01/2020 at 22:18: Technicians are still busy with repairs
---
Update 27/01/2020 at 19:12: Technicians are still busy with repairs
---
Update 27/01/2020 at 15:50: Technicians have localised the fault and have started repairs
---
Vumatel is experiencing the following network incident.
|
|
Network Incident Description:
| Confirmed fibre break
|
Area/s Affected:
| Saxonwold:
- Northwold Drive
- Avonwold Road
- Ashwold Road
- Erlswold Way
- Lystanwold Road
- Englewold Drive
- Cotswold Drive
- Saxonwold Drive
- Bristol Road
|
Network Type Affected:
| Active Ethernet
|
Current Resident Impact:
| Residents have no connectivity
|
Current Network Incident Status:
| Technicians have localised the fault and are evaluating the repair needed
|
