Vumatel is currently experiencing the following issue:
Start Date & Time: 07/04/2026 @ 06:04
Affected Area/s: Saxonwold
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 07/04/2026 11:46
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BMCT Facilities fetched the mobile generator; we are running on the mobile generator until the UPS battery is charged. The landlord switched to solar without letting us know (went off-grid), which affects us when their solar battery gets depleted.
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Update (07/04/2026 10:03)
The onsite generator broke down because the solar system tripped. Techs will be swapping it out for a new one.
Update (07/04/2026 09:55)
The POP went down again, techs to investigate.
Update (07/04/2026 10:04)
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The onsite generator broke down because the solar system tripped. Techs will be swapping it out for a new one
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Update (07/04/2026 @09:46 ):
Kindly be advised that the POP is down again. The technicians are currently investigating the issue.
Update (07/04/2026 @ 08:32):
Vumatel that this outage was resolved on 07/04/2026 @ 08:32. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (07/04/2026 @ 06:41):
Vumatel Technicians have been dispatched to localize fault, ETA 1hr.
#Saxonwold #Vumatel #Outage
