Vumatel has scheduled the following planned maintenance:
Start Date & Time: 18/05/2026 09:00
End Date & Time: 26/05/2025 17:00
Duration: 9 Days
Affected Area/s: Savoy
Important Disclaimer⚠️:
Once the fibre box has been upgraded, kindly send us a clear picture of the sticker on the new device showing the FSAN number via connect@coolideas.co.za.
This will allow us to ensure that your billing is aligned with the upgraded device details.
Impact: Customers may experience no connectivity at some point during maintenance.
Please note: Migrating clients from Zhone OLT to Huawei OLT at the POP and swapping out old Zhone ONTs with new Huawei ONTs at the client's premises.
Vumatel's technicians will contact each customer to schedule appointments for the equipment swaps.
Affected Services:
ZNTS039A2B34
ZNTS05424593
ZNTS03C93889
ZNTS0373BBE5
ZNTS037DAFE5
ZNTS054244B9
ZNTS0373E8B3
ZNTS03B1CDA3
ZNTS03727815
ZNTS0542451D
ZNTS054245AF
ZNTS03D5F2CF
ZNTS0386A3A9
ZNTS039A2C58
ZNTS03B1D185
#Savoy #Vumatel