Vumatel is currently experiencing the following issue:
Start Date & Time: 16/04/2025 @10:24
Affected Area/s: Sasolburg; Vaalpark
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (16/04/2025 @ 15:12):
Technicians are testing full distance bi directional. Our vendor is changing leads at Henrys Tyre's Node
Update (16/04/2025 @12:27):
Vendors ETA to site is at 15:50. Further updates will be provided once they are on site.
Update (16/04/2025 @11:32):
As per the vendor fibre, the fault has been escalated to their maintenance team for further investigations
#Sasolburg #Vaalpark #Vumatel #Outage
Vumatel confirmed that this outage was resolved on 16/04/2025 @ 16:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
