Sandton, Greenstone Hill - INC-000004515

Vumatel is currently experiencing the following issue:

Start Date & Time: 21/11/2024@ 15:50
Affected Area/s: Sandton, Greenstone Hill
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update: 22/11/2024 12:34
Associated tickets are being tested to ensure no further work is required

Update: 22/11/2024 12:33
Splicing in progress: vendor technicians respliced fibres to restore

Update: 22/11/2024 12:21
We are following up with the fibre provider on the progress

Update: 22/11/2024 08:22
Vendor technicians enroute 45mins eta

Update: 22/11/2024 07:03
We are following up with the fibre provider on the progress 

Update: 21/11/2024 23:18
Technicians are experiencing a delay with arriving, ETA 11/22/202

Update: 21/11/2024 20:31
Awaiting feedback from the team

#Sandton #GreenstoneHill #Vumatel #Outage