Vumatel is currently experiencing the following issue:
Start Date & Time: 21/11/2024@ 15:50
Affected Area/s:
Sandton,
Greenstone Hill
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (26/11/2024 16:17):
Vumatel confirmed that this outage was resolved on 25/11/2024 21:10. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 24/11/2024 18:07
| Associated tickets are being tested to ensure no further work is required | |
Update: 24/11/2024 16:18
We are following up with the fibre provider on the progress
Update: 24/11/2024 14:57
vendor technicians are busy clearing the losses on the link
Update: 24/11/2024 14:57
| Technicians are on site localising the fault |
Update: 25/11/2024 11:23
Techs to check the 2 links still down
Update: 25/11/2024 07:53
Tech replacing the patch in the Node
Update: 24/11/2024 22:46
| Tech replacing the patch in the Node |
Update: 24/11/2024 22:46
Repairs deferred to tomorrow
Update: 24/11/2024 22:45
Estimated Time of Arrival(ETA) 25/11/2024 08:28:00
Update: 23/11/2024 02:08
Associated tickets are being tested to ensure no further work is required
Update: 23/11/2024 23:23
Awaiting feedback from the DFA NOC.
Update: 23/11/2024 05:27
| Technicians are experiencing a delay with arriving, ETA 11/23/2024 12:00:00 |
Update: 22/11/2024 12:34
Associated tickets are being tested to ensure no further work is required
Update: 22/11/2024 12:33
Splicing in progress: vendor technicians respliced fibres to restore
Update: 22/11/2024 12:21
We are following up with the fibre provider on the progress
Update: 22/11/2024 08:22
Vendor technicians enroute 45mins eta
Update: 22/11/2024 07:03
We are following up with the fibre provider on the progress
Update: 21/11/2024 23:18
Technicians are experiencing a delay with arriving, ETA 11/22/202
Update: 21/11/2024 20:31
Awaiting feedback from the team
#
Sandton #
GreenstoneHill #Vumatel #Outage
