Update Wed 2020/12/09 14:49, the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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Update Wed 2020/12/09 11:13, Vendor Engineers are still busy with repairs.
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Update Wed 2020/12/09 06:10, Vendor Engineers are continuing with repairs this morning.
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Update Tue 2020/12/08 20:34, Vendor Engineers will continue with repairs in the morning.
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Update Tue 08/12/2020 19:06, Vendor Engineers are still busy with repairs.
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Update Tue 2020/12/08 13:00, Clients links are up with intermittent connection, VumatelĀ are arranging a site meeting with the relevant teams.
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Update Mon 2020/12/07 16:22, Vendor Engineers have localised the fault and are evaluating the repair needed.
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Update Mon 2020/12/07 13:53, Vendor Engineers are en-route to investigate
.
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Vumatel is currently experiencing the following outage:
Date: Mon 2020/12/07 12:38
Area/s: San Ridge, Midrand
Impact: Residents have no connectivity
Vumatel technicians are working on it issue
. There is currently no ETR.