Openfibre is currently experiencing the following issue:
Start Date & Time: 21/10/2026 @ 23:08
Affected Area/s: Sam Ntuli Mall
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (22/10/2026 15:16):
Openfibre confirmed that this outage was resolved on 22/10/2026 12:33. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (22/10/2026 @ 09:05):
Kindly note the upstream providers teams are onsite and have identified dual breaks within their core links. Teams have started prepping.
An ETR of 22:00PM has been provided but is subject to change due to the extent of the damage.
This has been raised to EXCO level to put high priority on this case so get this resolved ASAP.
#SamNtuliMall #Openfibre #Outage
