Linklayer is currently experiencing the following issue:
Start Date & Time: 02/07/2026 @ 14:38
Affected Area/s: Salt Rock
Impact: Customers may experience no connectivity.
Linklayer technicians are currently investigating. There is no ETR at the moment.
Update (02/07/2026 @ 16:57):
Linklayer confirmed that this outage was resolved on 02/07/2026 @ 16:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (02/06/2026 @ 15:43):
The disruption was caused by damage to the fibre infrastructure during ongoing Siza Water maintenance work in the area. Linklayer technical team is already on-site working on restoring service.
Next update: 5PM
#SaltRock #LinkLayer #Outage
