Update SADV has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Cool Ideas has picked up an issue on the SADV network:
Date: 11/2/2020
Area/s: SADV connections in unconfirmed areas.
Impact: Customers are currently experiencing no/ connectivity.
Cool Ideas has engaged with SADV and together our techs are currently investigating. There is currently no ETR.