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Rynfield AH - INC-000008014

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 31/03/2025 20:00

Affected Area/s: Rynfield AH, Benoni

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment

 

Update (02/04/2025 09:33):

Vumatel confirmed that this outage was resolved on 01/04/2025 12:42. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 01/04/2025 04:08

Repairs deferred to tomorrow

 

Update: 01/04/2025 03:52

Repairs on hold, techs to attend first thing the morning. ETA 04/01/2025 08:00:00
 

 

Update: 01/04/2025 01:10

Initial testing from @ GH375522 Ref - 10850406 DFA11-0012699 F01 - LF F02 - 2.182KM but no LF on fiber 2 FULL DISTANCE AS PER LABLE: 2.182KM ACCGH 375522 ACCDST ### DISCONNEC
T

 

Update: 31/03/2025 22:23

The team is currently in contact with the CP to arrange access to Site B for testing purposes, due to the ongoing issue.(Mdu)
 

 

Update: 31/03/2025 21:04

vendor technicians are onsite, they will test shortly

 

#RynfieldAH #Vumatel #Outage


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