Octotel is currently experiencing the following issue:
Start Date & Time: 09/09/2025 @13:19
Affected Area/s: Ruytewacht
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (09/09/2025 @15:58):
Octotel confirmed that this outage was resolved on 09/09/2025 @15:58. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (09/09/2025 @14:52):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ±2 hours (as provided by their onsite teams)
Update (09/09/2025 @13:58):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure.
Once all the damage is pinpointed, they will provide an estimated ETR for the full restoration process.
#Ruytewacht #Octotel #Outage
