Octotel is currently experiencing the following issue:
Start Date & Time: 08/10/2025 @ 16:59
Affected Area/s: Ruyterwacht
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update 08/10/2026 @ 22:09
Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.
Update 08/10/2026 @ 19:43
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update 08/10/2026 @ 17:34
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 6 Hours.
#Ruyterwacht #Octotel #Outage
