Octotel is currently experiencing the following issue:
Start Date & Time: 11/03/2026 @06:57
Affected Area/s: Ruyterwacht
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (11/03/2026 @ 14:20):
Octotel confirmed that this outage was resolved on 11/03/2026 @ 14:20. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/03/2026 @ 11:52 ):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (11/03/2026 @ 10:36 ):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 7 Hours
Update (11/03/2026 @ 09:13 ):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Affected roads are listed below:
#Ruyterwacht #Octotel #Outage