Octotel is currently experiencing the following issue:
Start Date & Time: 08/12/2025 @11:00
Affected Area/s: Ruyterwacht
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (08/12/2025 @ 18:26):
Octotel confirmed that this outage was resolved on 08/12/2025 @ 18:26. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/12/2025 @17:00):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±3Hrs
Update (08/12/2025 @15:03):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (08/12/2025 @14:14):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (08/12/2025 @12:02):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure.
Once all the damage is pinpointed, they'll provide an estimated ETR for the full restoration process.
#Ruyterwacht #Octotel #Outage
