OpenFibre is currently experiencing the following issue:
Start Date & Time: 17/09/2026 @ 11:50
Affected Area/s: Rustenburg Mall
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Update (17/09/2026 @16:22):
Open Fibre confirmed that this outage was resolved on 17/09/2026 @16:22. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (17/09/2026 @ 14:46):
Initial investigations have isolated the issue to the Teraco Isando environment, where fibre infrastructure supporting connectivity between the JB3 and JB1 nodes has been damaged during infrastructure installation activities being undertaken within the facility by Teraco contractors. OpenFibre upstream provider's fibre infrastructure was impacted during these works.
Current Status :
The damaged fibre route has been identified within the Teraco Isando environment. OpenFibre upstream provider has mobilised multiple technical resources to the site to support assessment and restoration activities. The upstream provider's fibre and core network engineering teams are actively engaged. Fibre splicing teams have been dispatched and are on site to assist with damage assessment and restoration efforts. Customers may experience service degradation or loss of service while restoration activities are underway.
#RustenburgMall #OpenFibre #Outage
