Rustenburg

Evotel is currently experiencing the following issue:

Start Date & Time: 21/11/2024 @ 07:48
Affected Area/s: Rustenburg
Impact: Customers may experience no connectivity.

Evotel technicians are currently investigating. There is no ETR at the moment.


Update: 22/11/2024 @ 08:10
1 break site has been completed, but further damage has been sustained to the
network during the initial outage. A large number of clients are back up and
technicians are continuing with repairs. We are grateful for your patience
during this extended downtime.


Update: 21/11/2024 @ 13:47
Splicing
has begun and currently expect resolution in the early evening. We will keep
the community updated of any delays.


Update: 21/11/2024 @ 08:08
Rustenburg
is currently experiencing multiple breaks due to municipal work in the area.
These rotational breaks are being investigated, but we do currently anticipate
extended downtime. We will continue to provide updates as they become
available.


Update: 21/11/2024 @ 07:49
We are aware of the break affecting Zinniaville and Protea Park. Our team is investigating the cause and repairs will be implemented once the cause has been identified.

Evotel confirmed that this outage was resolved on 22/11/2024 @ 10:51. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

#Rustenburg #Evotel #Outage