Vumatel is currently experiencing the following issue:
Start Date & Time: 20/08/2026 @ 14:13
Affected Area/s: Rosettenville
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/08/2026 11:06):
Vumatel confirmed that this outage was resolved on 21/08/2026 11:12. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (21/08/2026 @ 07:54):
Technicians are attending to the services that remain down.
Update (20/08/2026 @ 18:51):
Repairs on hold due to safety reasons.
Update (20/08/2026 @ 18:15):
Remaining down services are being attended to.
Update (20/08/2026 @ 18:14):
Associated tickets are being tested to ensure no further work is required.
Update (20/08/2026 @ 18:06):
Splicing in progress: Joint 1 completed. Joint 2 splicing last remaining fibres.
Update (20/08/2026 @ 17:28):
Technicians are preparing the joints for splicing.
Update (20/08/2026 @ 16:34):
Technicians are stringing in a new cable.
Update (20/08/2026 @ 15:38):
Civil team has arrived and work has commenced.
Update (20/08/2026 @ 14:52):
Technicians are enroute to collect stock
#Rosettenville #Vumatel #Outage