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Rosettenville - INC-000033757

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 20/08/2026 @ 14:13

Affected Area/s: Rosettenville

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (25/08/2026 11:06):  

 Vumatel confirmed that this outage was resolved on 21/08/2026 11:12. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (21/08/2026 @ 07:54):

Technicians are attending to the services that remain down.

 

Update (20/08/2026 @ 18:51):

Repairs on hold due to safety reasons.

 

Update (20/08/2026 @ 18:15):

Remaining down services are being attended to.

 

Update (20/08/2026 @ 18:14):

Associated tickets are being tested to ensure no further work is required.

 

Update (20/08/2026 @ 18:06):

Splicing in progress: Joint 1 completed. Joint 2 splicing last remaining fibres.

 

Update (20/08/2026 @ 17:28):

Technicians are preparing the joints for splicing.

 

Update (20/08/2026 @ 16:34):

Technicians are stringing in a new cable.

 

Update (20/08/2026 @ 15:38):

Civil team has arrived and work has commenced.

 

Update (20/08/2026 @ 14:52):

Technicians are enroute to collect stock

 

#Rosettenville #Vumatel #Outage


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