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Rosendal - INC-000005431

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Vumatel is currently experiencing the following issue:

Start Date & Time: 29/12/2024 @ 14:20
Affected Area/s: Rosendal
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (02/01/2025 07:30):
Vumatel confirmed that this outage was resolved on 31/12/2025 18:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 30/12/2024 22:17
NWI on Hold as per DFA tech we need to float a new Access cable

Update: 30/12/2024 15:04
DFA update: Team is currently looking for the damage in cable 

Update: 30/12/2024 13:38
DFA update: access cable is damaged team is looking for spare 

Update: 30/12/2024 12:52
Team respliced looks like cable is damaged

Update: 30/12/2024 09:27
DFA update: CP onsite waiting for security supervisor to give us access

Update: 29/12/2024 08:05
Technicians need access to the office building 

Update: 29/12/2024 01:30
Repairs on hold as we are not allowed to access this area 

Update: 29/12/2024 01:30
Technicians need access to the office building 

Update: 28/12/2024 17:18
Technicians notified of possible outage

#Rosendal #Vumatel #Outage

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