Rosedale Ext 1 (Upington)

Evotel is currently experiencing the following issue:

Start Date & Time: 02/10/2025 @ 18:51

Affected Area/s: Rosedale Ext 1 (Upington) 

Impact: Customers may experience no connectivity.

Evotel technicians are currently investigating. There is no ETR at the moment.

Update (06/10/2025 07:35):

Evotel confirmed that this outage was resolved on 04/10/2025 13:31. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (04/10/2025 @ 13:32):

 Majority of the clients in the area have been restored and the remaining 8 affected clients will be dealt with on an individual basis. Thank you for your patience and understanding. 

Update (04/10/2025 @ 10:37):

Our team is making steady progress on site. Clients are gradually being restored and we're working hard to ensure everyone is back online soon. Thank you for your continued patience and support.

Update (04/10/2025 @ 07:58):

Our team is back on site this morning and continuing restoration work to get all affected clients lines up and running again. We understand how important staying connected is and our team is doing everything they can to resolve the issue as quickly as possible. Thank you for your patience and understanding.

Update (03/10/2025 @ 17:07):

Technicians have made significant progress in restoring the network to the affected clients. Clients are still gradually reconnecting to the network, and we aim to have all clients reconnected today.

Next update: 8PM 

Update (03/10/2025 @ 14:01):

Technicians have made significant progress in restoring the network to the affected clients. Clients are still gradually reconnecting to the network, and we aim to have all clients reconnected today.

Next update: 5PM . More updates to follow.

Update (03/10/2025 @11:18):

 Technicians have located the cause of the network disruptions and have begun restoration efforts. Clients are gradually reconnecting to the network .Next update: 2PM 

Update (03/10/2025 @ 07:55):

Technicians are back on-site investigating the cause of the network disruption. Once the team has located the fault, restoration efforts will commence. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so. Next update: 11AM . More updates to follow.

Technicians are actively investigating the cause of the ongoing network disruptions. Once the root cause is identified, restoration work will begin immediately. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so. Next update: 8AM . More updates to follow.

#Upington #Evotel #Outage