Vumatel is currently experiencing the following issue:
Start Date & Time: 13/04/2026 @ 19:13
Affected Area/s: Roodepoort
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/04/2026 10:44):
Vumatel confirmed that this outage was resolved on 19/04/2026 02:58. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (17/04/2026 @ 10:59):
Vumatel Technicians are attending to the services that remain down
Update (17/04/2026 @ 08:53):
Vumatel Technicians notified of possible outage
Update (16/04/2026 @ 23:09):
Vumatel has advised that repairs be deferred to tomorrow
Update (16/04/2026 @ 23:01):
Vumatel has advised that repairs are on hold. Please check PON 4, should be restored but ALCLFD3797F5 doesn't communicate with the router, LAN light still off Teams will resume tomorrow
Update (16/04/2026 @ 21:04):
Vumatel Technicians are still onsite addressing the remaining cases one at a time.
Update (16/04/2026 @ 18:30):
Updates requested, awaiting feedback from teams.
Update (16/04/2026 @ 13:54):
Vumatel Technicians are currently attending to cases one by one. The next update will be provided at 6 PM
Update (16/04/2026 @ 12:44):
Vumatel Teams are attending to fallout cases
Update (16/04/2026 @ 09:44):
Vumatel Technicians notified of possible outage
Update (16/04/2026 @ 07:29):
Vumatel has advised that remaining down services are being attended to
Update (15/04/2026 @ 11:49):
Vumatel has advised that repairs are on hold - cases that have config issues have been escalated to nokia.
Update (15/04/2026 @ 09:03):
Vumatel Technicians are attending to the services that remain down
Update (14/04/2026 @ 19:20):
Vumatel has advised that repairs be deferred to tomorrow
Update (14/04/2026 @ 13:06):
Vumatel Technicians are on site still localising the fault
Update (14/04/2026 @ 11:21):
Vumatel has advised that Remaining down services are being attended to
Update (14/04/2026 @ 10:43):
Vumatel Technicians are still investigating the fault.
Update (14/04/2026 @ 09:20):
Vumatel Technicians are on site localising the fault
Update (13/04/2026 @ 20:43):
Vumatel has advised Repairs on hold as they are not allowed to access this area at this time
Update (13/04/2026 @ 19:50):
Vumatel Technicians notified of possible outage
#Roodepoort #Vumatel #Outage
