Roodepan Zone 1, Roodepan Zone 2, Homelite, Homevale, Vergenoeg Phase 1, Vergenoeg Phase 2, Vergenoeg Phase 3 INC-000025357

Vumatel  is currently experiencing the following issue:

Start Date & Time: 15/10/2025 @ 09:04
Affected Area: Roodepan Zone 1, Roodepan Zone 2, Homelite, Homevale, Vergenoeg Phase 1, Vergenoeg Phase 2, Vergenoeg Phase 3
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (20/10/2025 10:47):

Vumatel confirmed that this outage was resolved on 17/10/2025 18:33. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (17/10/2025 @ 14:09)

Vumatel technicians are continuing with repairs and responding to fall cases. Next update will be provided at 17:00  

Update (17/10/2025 @ 13:04)

Repairs are still in progress . One team is currently working at Mathibe Street, while another is busy at Homevale.  

Update (17/10/2025 @ 08:57):

Vumatel technicians are still actively working on repairs .Next update will be provided at 13:00.  

Update (17/10/2025 @ 08:48):

Update (17/10/2025 @ 07:40):

Update (16/10/2025 @ 16:10):

Vumatel technicians are still attending to the cases individually. The next update will be provided at 19:30. . More updates to follow.

Update (16/10/2025 @ 12:16):

Vumatel technicians are still attending to the cases individually, next update will be provided at 16:00  

Update (16/10/2025 @ 09:39):

Vumatel technicians are still attending to the cases individually. The next update will be provided at 12:00  

Update (16/10/2025 @ 08:09):

Vumatel technicians are attending to the cases individually  

Update (16/10/2025 @ 07:35):

 Vumatel technicians are on-site, troubleshooting the remaining cases  

Update (16/10/2025 @ 06:02):

Vumatel technicians will continue with repairs this morning.  

Update (15/10/2025 @ 22:45):

 Repair on hold due safety reasons, Vumatel technicians will continue with repairs tomorrow morning.  

Update (15/10/2025 @ 20:17):

Vumatel technicians are still working on fibres that has high losses and the remaining links that are down 
Next update: 22h00  

Update (15/10/2025 @ 18:17):

 Vumatel are still working on fibres that has high losses and the remaining links that are down  

Update (15/10/2025 @ 16:41):

Vumatel is troubleshooting fibres to the core AG, while the other is working on fibres showing high losses. . More updates to follow.

Update: (15/10/2025 @ 14:09)

Vumatel technicians are actively working to resolve the remaining fallouts. Next update will be provided at 17h00  

Update: (15/10/2025 @ 11:29)

Vumatel technicians are attending to the remaining links down, Next update will be provided at 14h00.  

Update: (15/10/2025 10:19)

Vumatel technicians are currently busy with repairs. Updates on progress will be provided  

 #RoodepanZone1 #RoodepanZone2 #Kimberley #Vumatel #Outage