Octotel is currently experiencing the following issue:
Start Date & Time: 03/07/2026 @ 11:37
Affected Area/s: Claremont, Basset Road
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (03/07/2026 @ 13:53):
Octotel confirmed that this outage was resolved on 03/07/2026 @ 13:53. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (07/03/2026 @ 12:10):
Octotel technicians are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
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