Octotel is currently experiencing the following issue:
Start Date & Time: 13/04/2026 @ 13:10
Affected Area/s: Rondebosch
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (13/04/2026 @ 16:54):
Octotel confirmed that this outage was resolved on 13/04/2026 @ 16:54. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/04/2026 @ 14:26):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
#Rondebosch, #CapeTown #Octotel #Outage
