Octotel is currently experiencing the following issue:
Start Date & Time: 03/02/2025 @ 00:00
Affected Area/s: Rondebosch
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads :
Update (03/02/2025 @ 15:56):
Octotel confirmed that this outage was resolved on 03/02/2025 @ 15:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/02/2025 @ 14:43):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
# Rondebosch #Octotel #Outage