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Vumatel is currently experiencing the following issue:
Start Date & Time: 08/11/2024 11:23
Affected Area/s: Robin Hills; Victory Park; Jacanlee
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (11/11/2024 16:40):
Vumatel confirmed that this outage was resolved on 08/11/2024 13:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 08/11/2024 11:47
Remaining down services are being attended to
Update 08/11/2024 11:44
The root cause was an issue with the temperature on the core equipment which caused it to shut down automatically. Services have restored.
Update: 08/11/2024 11:40
Technicians are on site localising the fault
Update: 08/11/2024 11:22
Technicians have been dispatched to localise fault
#Robin Hills #VictoryPark #Jacanlee #Vumatel #Outage
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