Open Fibre is currently experiencing the following issue:
Start Date & Time: 26/02/2025@ 16:02
Affected Area/s: Riverside Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (28/02/2025 @ 13:53):
Open fibre confirmed that this outage was resolved on 28/02/2025 @ 13:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (27/02/2025 @ 07:54):
This has been escalated to our executive team. Open Fibre, alongside the third-party vendor, is working tirelessly to resolve this as soon as possible.
#RiversideMall #OpenFibre #Outage