Openfibre is currently experiencing the following issue:
Start Date & Time:14/11/2025@ 22:36
Affected Area/s: Riverside Mall
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update: 15/11/2025 14:52
Kindly note that the Openfibre team has located the joint. Unfortunately, there is no ETR as yet, and further updates will be shared
Update: 15/11/2025 13:39
Kindly note that Openfibre technicians are still trying to expose the break.
Unfortunately, no ETR is available as yet, and further progressive updates will be shared
Update: 15/11/2025 11:12
Kindly note that Openfibre technicians are on-site, busy exposing the joint.
Update: 15/11/2025 08:31
Kindly note that the team has located the break, and Openfibre Civil teams are en route to the site.
Update: 15/11/2025 07:33
Kindly note that the Openfibre team has been on site and tested a disconnection at 7km.
#RiversideMall #OpenFibre #Outage
