GAIA is currently experiencing the following issue:
Start Date & Time: 31/12/2025 @ 08:28
Affected Area: River on 12th
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (05/01/2026 @13:39):
GAIA confirmed that this outage was resolved on 05/01/2025 @13:39. Please restart your devices and contact our Support Team should you still experience connection issues
Update (05/01/2026 @ 09:23):
Techs are on-site resolving the matter. Updates to follow.
Update (03/01/2026 @ 11:47):
Technician enroute to site, we are awaiting ETA from upstream. Update to follow.
Update (02/01/2026 @ 07:37):
Matter is still being investigated. No ETR. Update to follow.
Update (31/12/2025 @ 12:10):
GAIA technicians are still investigating the matter. No ETR
#Riveron12th #GAIA #Outage
