Metrofibre is currently experiencing the following issue:
Start Date & Time: 19/05/2026 14:06
Affected Area/s: River Goose Estate, Fyvie Road, Howick, Pietermaritzburg
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (19/05/2026 @ 16:48):
Metrofibre confirmed that this outage was resolved on 19/05/2026 @ 16:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (19/05/2026 @ 15:56):
Metrofibre technicians are continuously working hard to restore services, and will keep you updated on our progress.
They estimate that it will take approximately 7 hours to repair the services due to the extent of damage caused by municipal works.
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