Metrofibre is currently experiencing the following issue:
Start Date & Time: 16/05/2026 @ 18:12
Affected Area/s: Reyno Ridge Free Standing Houses, Emalahleni
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (18/05/2026 @ 11:27):
Metrofibre confirmed that this outage was resolved on 18/05/2026 @ 11:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/05/2026 @ 08:44):
Metrofibre technicians are continuously working hard to restore services, and will keep you updated on our progress.
They estimate that it will take approximately 9 hours to repair the services due to the extent of damage caused by municipal works.
#ReynoRidgeFreeStandingHouse #Emalahleni #Metrofibre #Outage
