Vumatel is currently experiencing the following issue:
Start Date & Time: 12/08/2026 @ 14:14
Affected Area/s: Retswelele
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/08/2026 10:26):
Vumatel confirmed that this outage was resolved on 14/08/2026 16:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/08/2026 @ 08:58):
Vumatel Technicians are on site working on the remaining fallouts.
Update (14/08/2026 @ 00:06):
Vumatel has advised that Repairs deferred to tomorrow
Update (13/08/2026 @ 19:05):
Vumatel has advised that remaining down services are being attended to
Update (13/08/2026 @ 18:40):
Civils = 100% Stringing = 100% Preparing 1st joint=100% Preparing 2nd joint=100% Splicing 1st joint =100% Splicing 2nd joint =80% Overall splicing =90%
Update (13/08/2026 @ 13:52):
Planting 2x 9m poles in progress
Update (13/08/2026 @ 13:35):
Vumatel has advised Progressive update has been requested from region.
Update (13/08/2026 @ 12:22):
Vumatel Civil team on site. Civil work has commenced
Update (13/08/2026 @ 11:20):
Vumatel Civils team enroute to site with poles and cable for string
Update (13/08/2026 @ 09:52):
Vumatel Team onsite; they just discovered where the repairs were done, truck hooked the cable again
Update (13/08/2026 @ 08:25):
Vumatel has advised that a progressive update has been requested; awaiting feedback
Update (12/08/2026 @ 23:05):
Vumatel has advised that repairs are deferred to tomorrow
Update (12/08/2026 @ 21:38):
Vumatel has advised that there has been no electricity in the area since this afternoon, but the Vumatel technicians will advise once the power has been restored.
Update (12/08/2026 @ 20:16):
Vumatel has advised that remaining down services are being attended to
Update (12/08/2026 @ 18:39):
Splicing in progress INC-000033454 Civils = 100% Stringing =100% Preparing 1st joint=100% Preparing 2nd joint =100 Splicing 1st joint =70% Splicing 2nd joint =50% Overall splicing =65%
Update (12/08/2026 @ 17:42):
Vumatel Technicians are preparing the joints for splicing INC-000033454 Civils = 100 % Stringing =100 Preparing 1st joint=50% Preparing 2nd joint =50% Splicing 1st joint =0 Splicing 2nd joint =0 Overall splicing =0
Update (12/08/2026 @ 16:30):
Vumatel Technicians are currently completing the remaining 20% of the cable stringing work, while civil works have been completed.
Update (12/08/2026 @ 15:50):
Vumatel Civil team has arrived and work has commenced
Update (12/08/2026 @ 14:14):
Vumatel Technicians are en route to collect stock
#Retswelele #Vumatel #Outage
