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Reeston - INC-000035654

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 16/10/2026 @14:00

Affected Area/s: Reeston 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (16/10/2026 @ 21:11): 

Vumatel confirmed that this outage was resolved on 16/10/2026 @ 21:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (16/10/2026 @ 20:05): 

 Pulling of slack from side B at: 50%  

 

Update (16/10/2026 @19:09):  

Side A Relocation completed
Rhino 600 MH completed.
Side B relocation at 70%

 

Update (16/10/2026 @17:54):  

Civil teams are busy digging to place the rhino 600 MH, New duct being prepped to couple on the existing duct on side A.

There after Slack will be pulled through from Alphen road towards the new MH.

 

Update (16/10/2026 @17:11):  

Vumatl teams have located the duct and are now busy opening a wider trench to be able to lift the duct, Skin and strip the tubes to couple and extend the duct with a new section of duct there after slack will be pulled through in to a Rhino 600 MH.

 

Update (16/10/2026 @15:55):  

Vumatel technicians are enroute to collect stock

 

Update (16/10/2026 @15:08):  

Awaiting civil team to arrive

 

Update (16/10/2026 @14:29):  

Vumatel technicians are on site localising the fault

 

#Reeston #Vumatel #Outage 


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