Randfontein

Zoom Fibre is currently experiencing the following issue:

Start Date & Time: 05/12/2024 10:21
Affected Area/s: Randfontein
Impact: Customers may experience no connectivity.
Zoom Fibre technicians are currently investigating. There is no ETR at the moment.

Update (17/12/2024 12:02):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update: 05/12/2024 10:26
The severity of the storm resulted in significant damage to our DC cables, feeder cables, and drop cables.
Our team has already made progress by repairing many of the cables and is now focusing on the remaining drop cables that still need attention.
Please know that our team is working tirelessly to restore connectivity for all affected clients as quickly as possible

#Randfontein #Toekomsrus #ZoomFibre #Outage