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Protea Valley & Van Riebeeckshof - INC-000004385

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Vumatel is currently experiencing the following issue:

Start Date & Time: 18/11/2024 @ 11:00 AM
Affected Area/s:Protea Valley & Van Riebeeckshof
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (22/11/2024 15:00):
Vumatel confirmed that this outage was resolved on 21/11/2024 19:00. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (21/11/2024 @ 10:04):
Splicing in progress

Update (21/11/2024 @ 08:55):
Teams setting up to splice the last joint.

Update (21/11/2024 @ 07:09):
Technicians will continue with repairs this morning

Update (20/11/2024 @ 13:57):
Splicing in progress


Update (20/11/2024 @ 10:18):
Splicing in progress techs arrived and carring on with splicing

Update (20/11/2024 09:36):
Waiting for techs techs onroute will update once the techs is onsite

Update (19/11/2024 @ 10:55):

Splicing in progress. More updates to follow.

Update (18/11/2024 @ 21:57):
Technicians are preparing the joints for splicing, 75% complete. More updates to follow.


Update (18/11/2024 @ 17:12):
Technicians are preparing the joints for splicing. Floaters are on site and busy floating the other 288F cable.. More updates to follow.

Update (18/11/2024 @ 16:24):
Technicians are floating in a new cable, got one of the two cables through. Floater has been arranged for the other.. More updates to follow.

Update (18/11/2024 @ 12:16):
Technicians are on site localising the fault. More updates to follow.


#Protea Valley & Van Riebeeckshof # Cape Town# Vumatel #Outage

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