Vumatel is currently experiencing the following issue:
Start Date & Time: 27/06/2025 @ 11:42
Affected Area/s: Primrose Hill
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02/07/2025 08:55):
Vumatel confirmed that this outage was resolved on 01/07/2025 16:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 29/06/2025 19:40
Repairs on hold due to safety reasons
Update: 29/06/2025 18:08
Remaining down services are being attended to
Update: 29/06/2025 16:27
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2 splitters down on AG 6 ,we are tracing them, and the other one have high losses
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Update: 29/06/2025 10:18
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Technicians are working on reducing losses.
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Update: 28/06/2025 20:55
Repairs on hold due to safety reasons
Update: 28/06/2025 14:34
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Splicing in progress: Splicing tray 6 on Site A Preparing in progress on Site B
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Update: 28/06/2025 13:00
Technicians will have to resplice tray 4 due to broken trays.
Update: 28/06/2025 10:58
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Finishing splicing third tray, coiling.
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Update: 28/06/2025 10:09
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Splicing in progress technicians Moving to the third tray.
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Update: 28/06/2025 08:32
Update: 28/06/2025 08:32
Technicians are enroute to site to continue with repairs.
Update: 27/06/2025 23:27
Preparing to splice site A
Update: 27/06/2025 23:13
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Team preparing joint side A
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Update: 27/06/2025 21:31
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Civil done planting 2 x 7m poles for cable to cross the street now stringing to side B
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Update: 27/06/2025 17:59
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Teams are planting pole, when they are done, they will string & uncoiled the cable to reduce losses.
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Update: 27/06/2025 14:54
Technicians are still localising the fault
Update: 27/06/2025 12:42
Technicians are on site investigating
Update: 27/06/2025 12:03
Technicians notified of possible outage
#PrimroseHill #Vumatel #Outage