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Evotel is currently experiencing the following issue:

 

Start Date & Time: 01/07/2026 @ 07:56

Affected Area/s: Postmasburg 

Impact: Customers may experience no connectivity.

 

Evotel technicians are currently investigating. There is no ETR at the moment.

 

Update (04/07/2026 @ 10:38):  

 Evotel confirmed that this outage was resolved on 04/07/2026 @ 10:38. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (04/07/2026 @ 08:04):

The majority of affected clients have now been restored. Thank you for your patience while our teams continue with the remaining repairs.

Evotel technicians are going door-to-door assisting the final group of clients still impacted by the outage. Please allow Evotel technicians access to your property if required, and keep an eye on your phone, as they may contact you directly before arriving.

Next update: 11:00 AM

 

Update (02/07/2026 @ 16:58):

Evotel technical team is still on-site working to restore services to the remaining affected clients. Significant progress has been made, with the majority of affected clients now reconnected, and the team is focused on restoring service to the remaining few. Splicing operations are continuing, and the remaining affected clients can expect their services to be restored as the repair work progresses.

Next update: 8PM

 

Update (02/07/2026 @ 13:49):

Evotel technical team remains on-site working to restore services to the remaining affected clients. Significant progress has been made, with the majority of affected clients now reconnected, and the team is focused on restoring service to the remaining few. Splicing operations are continuing, and the remaining affected clients can expect their services to be restored as the repair work progresses.

Next update: 5PM

 

Update (02/07/2026 @ 10:54):

Evotel technical team remains on-site working to restore services to the remaining affected clients. The source of the network disruption has been located, and the team has identified a fault within the network infrastructure at another manhole. Repair work is currently underway to rectify the affected fibre tubes.

Next update: 2PM

 

Update (02/07/2026 @ 08:30):

Evotel technical team is back on-site working on restoring service to the remaining affected clients. We assure all clients that restoring service is our priority and sincerely apologise for the inconvenience this has caused. 
Next update: 11AM

 

Update (01/07/2026 @ 21:06):

Evotel technicians have left site and repairs will continue in the morning.

We sincerely appreciate your patience and understanding as our technicians work to restore services. A further update will be shared once the line checks have been completed.

Next update: 8AM

 

Update (01/07/2026 @ 13:48):

Evotel team is currently completing repairs on the remaining fibre cables as part of the restoration process. Once this work has been finalised, the network will need to be tested to confirm that all services have been successfully restored.

Due to the current power outage in the affected area, the team is unable to perform the required line testing at this time. Testing will commence once power has been restored at 18:00 PM.

We sincerely appreciate your patience and understanding as our technicians work to restore services. A further update will be shared once the line checks have been completed.

Next update: 20:00

 

Update (01/07/2026 @ 13:48):

Evotel technicians remain on site and are currently performing fibre splicing as part of the ongoing repair efforts. The work is progressing steadily with every effort being made to complete the restoration safely and as quickly as possible.

We appreciate your continued patience and understanding while the team works to bring services back online. Additional updates will be shared as further progress is made.

Next update: 17:00

 

 Update ( 01/07/2026 @10:34)

Evotel team is currently on site and actively carrying out splicing work as part of the network restoration process. The team is working diligently to complete this process as efficiently and safely as possible. We sincerely appreciate your patience and understanding while our technicians continue working to reconnect your service. Further updates will be provided as progress is made.

Next update: 14:00

 

#Postmasburg #Evotel #Outage


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