Metro fibre is currently experiencing the following issue:
Start Date & Time: 16/08/2025 @ 19:07
Affected Area/s:Portofino, Catalina Avenue, Rhodesfield, Kempton Park
Impact: Customers may experience no connectivity.
Metro fibre technicians are currently investigating. There is no ETR at the moment.
Update (16/08/2025 @ 21:24):
Metro fibre confirmed that this outage was resolved on 16/08/2025 @ 21:24). Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (16/08/2025 @ 20:23):
We estimate that it will take approximately 11 hours to repair the services due to the extent of damage caused.
. More updates to follow.
#KemptonPark #MetroFibre #Outage
