Metrofibre is currently experiencing the following issue:
Start Date & Time: 25/09/2026 @06:09
Affected Areas:
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (25/09/2026 @ 17:21):
Metrofibre confirmed that this outage was resolved on 25/09/2026 @ 17:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (25/09/2026 @ 10:54):
Metrofibre wants to assure you that they are continuously working hard to restore services, and they will keep you updated on their progress.
Metrofibre estimate that it will take approximately 7 hours to repair the services due to the extent of damage caused by municipal works.
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