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Pietermaritzburg - 1634798

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Metrofibre is currently experiencing the following issue:

 

Start Date & Time: 25/09/2026 @06:09

Affected Areas: 

  • Prestbury Free Standing Houses, Neville Road, Prestbury
  • Boughton Heights, Mbudu Road, Boughton

Impact: Customers may experience no connectivity.

 

Metrofibre technicians are currently investigating. There is no ETR at the moment.

 

Update (25/09/2026 @ 17:21):

Metrofibre confirmed that this outage was resolved on 25/09/2026 @ 17:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (25/09/2026 @ 10:54):  

Metrofibre wants to assure you that they are continuously working hard to restore services, and they will keep you updated on their progress.

Metrofibre estimate that it will take approximately 7 hours to repair the services due to the extent of damage caused by municipal works.

 

#Pietermaritzburg #Metrofibre #Outage


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