Vumatel is currently experiencing the following issue:
Start Date & Time: 03/12/2025 @19:28
Affected Area/s: Vorna Valley
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (10/12/2025 08:53):
Vumatel confirmed that this outage was resolved on 06/12/2025 21:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 05/12/2025 06:33
Escalated to vendor for some progressive update.
Update: 04/12/2025 16:01
Awaiting progressive updates from Vendor.
Update: 04/12/2025 13:53
Vumatel still awaiting progressive updates from Vendor.
Update: 04/12/2025 11:55
Awaiting feedback from Vendor
Update: 04/12/2025 10:07
Progressive updates have been requested from the vendor
Update: 04/12/2025 08:25
Update have been requested from Vendor.
Update: 04/12/2025 06:16
Progressive updates have been requested from the vendor
Update: 04/12/2025 00:57
logged with vendor to investigate INC0042586
Update: 03/12/2025 21:21
Technicians are on site localising the fault
Update: 03/12/2025 20:41
Technicians have been dispatched to localise fault, ETA 40 minutes.
Update: 03/12/2025 20:09
Technicians notified of possible outage
#VornaValley #Vumatel #Outage
