OpenFibre is currently experiencing the following issue:
Start Date & Time: 26/11/2025 @22:58
Affected Area/s: Phola Mall
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Open fibre confirmed that this outage was resolved on 27/11/2025 @ 10:35. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 27/11/2025 08:36
Please be informed that the service is currently down due to a fibre break affecting three fibre links. The Openfibre maintenance team is investigating the fault, and further updates will be provided as they become available.
Update: 27/11/2025 00:54
Kindly note that Openfibre technicians have investigated the possibility of a re-route. However, no re-route is currently possible.
#PholaMall #OpenFibre #Outage
