Vumatel is currently experiencing the following issue:
Start Date & Time: 23/03/2025 @ 14:09
Affected Area/s: Phiri, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/03/206 11:41):
Vumatel confirmed that this outage was resolved on 27/03/2026 17:18. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/03/2026 @ 12:16):
Vumatel has advised that remaining down services are being attended to
Update (25/03/2026 @ 19:17):
Vumatel has advised that repairs on hold due to safety reasons
Update (25/03/2026 @ 17:42):
Vumatel has advised repairs on hold due to adverse weather conditions
Update (25/03/2026 @ 16:27):
Technicians are attending to the services that remain down Next update: 18:30 25/03/2026
Update (25/03/2026 @ 15:10):
Vumatel Techs are replacing the faulty splitter
Update (25/03/2026 @ 08:22):
Vumatel Team is onsite attending fallouts
Update (24/03/2026 @ 01:47):
Vumatel has advised repairs are on hold due to safety reasons
Update (24/03/2026 @ 18:56):
Vumatel repairs deferred to tomorrow
Update (24/03/2026 @ 15:00):
Vumatel has advised that the remaining down services are being attended to
Update (24/03/2026 @ 10:08):
Vumatel Technicians are preparing the joints for splicing
Update (24/03/2026 @ 09:03):
Vumatel technicians are stringing the cable
Update (24/03/2026 @ 07:55):
Vumatel Technicians are onsite
Update (24/03/2026 @ 07:25):
Vumatel Technicians have been dispatched to continue with repairs.
Update (23/03/2026 @ 18:31):
Vumatel has advised that repairs are on hold due to adverse weather conditions, techs will continue tomorrow morning
Update (23/03/2026 @ 17:38):
Vumatel Civil team has arrived with stock, team waiting for the rain to cool down to continue working
Update (23/03/2026 @ 16:20):
Vumatel Technicians are enroute to collect stock
Update (23/03/2026 @ 15:51):
Vumatel team is still looking into the issue, but the rain is making it difficult for them.
Update (23/03/2026 @ 14:31):
Vumatel Technicians are on site localising the fault
Update (23/03/2026 @ 14:21):
Vumatel Technicians notified of possible outage
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