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Linklayer is currently experiencing the following issue:
Start Date & Time: 22/10/2024 @ 12:10
Affected Area/s: Palm Lakes
Impact: Customers may experience no connectivity.
Update (22/10/2024 @ 14:17):
Linklayer confirmed that this outage was resolved on 22/10/2024 @ 14:17. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (22/10/2024 @ 13:05)
Please note that our team confirmed that the issue is on our upstream providers infrastructure. A call has been logged with them and we await confirmation that their team has been dispatched to investigate. We have provided them with an OTDR result which confirmed a break on the fibre at 14kms & 16kms.
Further updates will be provided as soon as possible.
#PalmLakes #Linklayer #Outage
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