Openfibre is currently experiencing the following issue:
Start Date & Time: 31/10/2025 @ 04:49
Affected Area/s: Paledi Mall
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (31/10/2025 @ 10:06):
Openfibre confirmed that this outage was resolved on 31/10/2025 @ 09:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (31/10/2025 @ 09:23):
Please note that second team of technicians are enroute to the site to assist with locating the fault.
Further updates will follow.
Update (31/10/2025 @ 07:27):
Kindly note that Openfibre will continue to monitor the situation and provide updates as soon as they receive further information.
#PalediMall #Openfibre #Outage
