Paarl, Cape Town CBD, Bellville, Pinelands, Montague Gardens, Matroosfontein, Delft, Blue Downs, Fish Hoek, Franschhoek, Stellenbosch, Somerset West - FRG4827266

Frogfoot is currently experiencing the following issue:

Start Date & Time: 15/04/2024 @ 18:19

Affected Area/s: Paarl, Cape Town CBD, Bellville, Pinelands, Montague Gardens, Matroosfontein, 
Delft, Blue Downs, Fish Hoek, Franschhoek, Stellenbosch, Somerset West

Impact: Customers may experience no connectivity.

Frogfoot technicians are currently investigating. There is no ETR at the moment.

#Paarl, Cape Town CBD, Bellville, Pinelands, Montague Gardens, Matroosfontein, Delft, Blue Downs, Fish Hoek, Franschhoek, Stellenbosch, Somerset West #Frogfoot #Outage

Outage Update:
2021-04-15
-- Logged to Tier 3 for investigations
-- Tier 3 and Core teams are actively engaged in a thorough investigation to identify the root cause of the issue
-- FF Core team found an interface on a core router causing a problem which caused multiple interfaces to flap.
-- The FF Core team rectified the problem by rebooting the FPC on our Core router which stabilized services.
-- Services restored. Outage resolved.