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Ormonde, Johannesburg INC-000006806

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 03/03/2025 @ 09:24

Affected Area/s: Ormonde, Johannesburg 

Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment..

 

Update (05/03/2025 11:25):

Vumatel confirmed that this outage was resolved on 05/03/2025 06:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

 

Update: 04/03/2025 15:28

DFA notified to investigate further, link is still down.

 

Update: 04/03/2025 13:58

Update requested awaiting feedback

 

Update: 04/03/2025 12:28

Testing from Calistos Panel info:BLK01//RW22//P07//P08 P07-13.109km P08-FD + term Full distance per label:16.884km Access handhole distance:0.169km Access handhole:GH000844 Disconnection distance:13.109km diss
 

 

Update: 04/03/2025 09:33

Losses have cleared however ONT's are testing down, Vendor technicians to investigate further
 

 

Update: 04/03/2025 07:18

Links are still down, Vendor to investigate further

 

Update: 04/03/2025 06:16

Technicians are attending to the services that remain down

 

Update: 03/03/2025 21:29

Repairs deferred to tomorrow as techs will investigate fallout in the morning
 

 

Update: 03/03/2025 20:36

Technicians to investigate remaining fallout

 

Update: 03/03/2025 20:12

Technicians to resolve remaining fallouts

 

Update: 03/03/2025 14:57

Technicians are localising the fault

 

Update: 03/03/2025 11:05

We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
 

 

#Ormonde, #Johannesburg #Vumatel #Outage


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