Evotel is currently experiencing the following issue:
Start Date & Time: 03/02/2026 @ 07:58
Affected Area/s:Odendaanlrus
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Evotel confirmed that this outage was resolved on 04/02/2026 @ 19:49. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (04/02/2026 @ 16:49):
Evotel teams are currently splicing the second side as part of the restoration process. Work is progressing on site and we are committed to restoring connectivity as soon as possible. We sincerely apologise for the extended downtime.
Next Update: 20:00
Update (04/02/2026 @ 14:14):
Evotel technicians are still working on resolving the remaining affected lines. We aim to have all clients reconnected by the end of today. We sincerely apologise for the inconvenience this has caused.
Next Update: 17:00
Update (04/02/2026 @ 11:00):
Since returning on site this morning, majority of the lines have been restored to the remaining affected clients. Evotel technicians are still working on resolving the remaining one's. We aim to have all clients reconnected by the end of today. We sincerely apologise for the inconvenience this has caused.
Next Update: 14:00
Update (04/02/2026 @ 08:06):
Evotel technicians are back on-site working on restoring service to the remaining affected clients. We aim to have all clients reconnected by the end of today. We sincerely apologise for the inconvenience this has caused. Next Update: 11AM. More updates to follow.
Update (03/02/2026 @ 19:44):
Evotel technicians are on site splicing the damaged cables to restore the connection. Thank you for your patience during this downtime.
Next Update: 8AM
Update (03/02/2026 @ 16:58):
Evotel technical team is still on site repairing the second last tube as part of ongoing efforts to restore full services to the area. We sincerely apologise for the downtime and assure you that we are working diligently to resolve all connectivity issues as quickly as possible. Thank you for your patience and understanding.
Next Update: 20:00
Update (03/02/2026 @ 13:35):
Evotel technical team is currently on site repairing the second tube as part of ongoing efforts to restore full services to the area. We sincerely apologise for the downtime and assure you that we are working diligently to resolve all connectivity issues as quickly as possible. Thank you for your patience and understanding.
Next Update: 17:00
Update (03/02/2026 @ 11:04):
Evotel team is on the ground working to restore service to the community. Technicians have determined that the network disruption was caused by vandalism. Restoration efforts are currently underway, and technicians have begun splicing the damaged network infrastructure.
Next update: 2PM
Update (03/02/2026 @ 07:58):
Evotel team is aware of the network disruption in your area and has identified a damaged pole that was set alight by an unknown party as the cause. We are working to resolve the issue as quickly as possible and will share updates as they become available.
Next update: 11AM . More updates to follow.
#Odendaanlrus #Evotel #Outage
