Vumatel is currently experiencing the following issue:
Start Date & Time: 29/07/2026 @ 12:24
Affected Area/s: Observatory, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (05/08/2026 14:37):
Vumatel confirmed that this outage was resolved on 31/07/2026 13:26. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (30/07/2026 @ 10:49):
Vumatel Teams are still attending to the services that remain down.
Update (30/07/2026 @ 10:46):
Vumatel Technicians are attending to the services that remain down
Update (30/07/2026 @ 09:37):
Vumatel Technicians are on site localising the fault
Update (30/07/2026 @ 08:40):
Vumatel Team on-site, awaiting access.
Update (29/07/2026 @ 20:26):
Vumatel has advised that repairs on hold as we are not allowed to access this area at this time
Update (29/07/2026 @ 20:14):
Vumatel has advised that remaining down services are being attended to
Update (29/07/2026 @ 18:21):
Splicing in progress 1st Joint Splicing completed; 2nd Joint Splicing T3
Update (29/07/2026 @ 17:26):
Splicing in progress 1st Joint Splicing T3 2nd Joint Splicing T2
Update (29/07/2026 @ 16:12):
Vumatel is following up with the technicians on the progress of the fault and will share progressive feedback as soon as possible.
Update (29/07/2026 @ 14:48):
Vumatel technicians are en route to the site with the required stock. Further updates will be provided once they arrive.
Update (29/07/2026 @ 12:44):
Vumatel technicians are on site localising the fault
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